Your loved one’s health is our utmost priority.

Visitors to our centers are requested to abide by our visitation policy. All guidelines and restrictions put in place are to safeguard the health of our patients, residents, clients, and staff. We thank you for working with us to ensure safety for everyone.

1. Sponsors are required to make an appointment through this LINK or QR Code below.

2. Upon arrival, kindly check in MySejahtera and fill in the health declaration form at the security counter. Please keep your profile updated and our security will check before entry. Your MySejahtera should be in blue with “Low Risk No Symptom”, fully vaccinated and inoculated after 14 days.

3. Visitors who are unwell / unfit for visitation will not be allowed to enter.

4. For visitors who recently traveled / returned from foreign countries, he / she must complete a 10 days home / quarantine centre quarantine period before visitation can be arranged. Visitors who recently traveled to / returned from high-risk countries such as South Africa, Botswana, Eswatini, Lesotho, Mozambique, Namibia, Zimbabwe, United Kingdom, United States of America, Australia, France, Norway, and Malawi are not allowed to visit.

5. For residents who are mobile / semi-mobile, visitors will be ushered to Emerald’s place for visitation after sanitation. Staff will bring the resident to Emerald’s place.

6. Kindly wear your own face shield and face masks at all times on our premises. Should you fail to bring one, we can supply it to you at an additional cost

• N95 face mask – RM5
• Face shield – RM5

7. For residents who are bedridden and enter-ward visitation, there will be additional RM40 incurred, which is inclusive of:

• Rapid Antigen Nasal Swab Test
• N95 face mask
• Latex gloves
• Blue gown

* Please arrive 15 mins earlier from the slot booked for Rapid Antigen Nasal Swab Test.

8. Maximum 3 visitations in a week. Only 30 minutes is allowed for each visitation. Please strictly adhere to ensure smooth and fair visiting time for everyone.

9. If you are early for the appointment, kindly wait in the car until your appointment time.

10. The visitation is subject to Management’s review from time to time, based on directives from MOH and the latest pandemic situation.

11. We will contact you only if your request is rejected or postponed.

Thank you for your understanding

Please do not hesitate to contact us at tp@econhealthcare.com if you have any further questions. We sincerely thank you for your understanding and support during this period and wish you good health and happiness as we enter into the new year.

*Updated as of 24 January 2022.